Résolu Help, arrêt intempestif de mon pc portable

zarnold

Nouveau membre
Bonjour à tous,
Alors voilà mon soucis, quand j'allume mon pc tout se passe bien puis au bout d'un certain temps, en général 5/10 minutes après l'allumage il s'éteint tout seul et parfois ne veux plus redémarré, je suis obligé d'enlever la batterie pendant quelques minutes pour qu'il veuille bien redémarré!!! Je précise que je n'ai installé aucun logiciel entre temps, j'ai fais une restauration système à une date inférieure rien à changé, j'ai également essayé le mode sans échec mais c'est pareil il se coupe au bout de quelques minutes.
Ps : mon pc tourne avec windows 7
 

AccroPC2

Fou du PC
Staff
C'est probablement coté hardware qu'il faut aller chercher, que disent les sondes de températures ?
 

zarnold

Nouveau membre
Et j'ai oublié de préciser que quand le pc s'éteint il redémarre tout de suite derrière mais en général reste bloqué sur la page où je dois mettre mon mot de passe pour l'ouverture de la session
 

Speederss

Expert
Bonjour,

Les températures sont élevés pour un pc portable !

Essaye de voir pour acheter ce genre de ventilateur :



Cordialement,
 

AccroPC2

Fou du PC
Staff
Ca dépend à quel moment ont été prises ces mesures, si c'est juste après le boot ca me semble en effet un peu elevé. As-tu essayé de lancer CPU Burn en gardant un oeil sur les sondes de températures. Ca reste quand même une bonne piste ( ventilateur hs ou encrassé ? ).
 

zarnold

Nouveau membre
Bonjour
Pour ce qui est du refroidissement j'ai déjà tout ce qu'il faut..
Par contre j'ai fais un rapport de crash avec un logiciel et voilà ce que ça me dit, si quelqu'un c'est le déchiffré et me dire la marche à suivre...
 

zarnold

Nouveau membre
Crash dump directory: C:\windows\Minidump

Crash dumps are enabled on your computer.

On Fri 13/02/2015 20:35:45 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-17877-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xCC5EF)
Bugcheck code: 0x50 (0xFFFFFFFFB0467AAC, 0x1, 0xFFFFFFFF823664C1, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\windows\system32\win32k.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 13/02/2015 20:35:45 GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!EngUnlockSurface+0x257F)
Bugcheck code: 0x50 (0xFFFFFFFFB0467AAC, 0x1, 0xFFFFFFFF823664C1, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\windows\system32\win32k.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 13/02/2015 20:32:06 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-16879-01.dmp
This was probably caused by the following module: igdkmd32.sys (igdkmd32+0x47426)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8B93BBA8, 0xFFFFFFFFAFA308A0, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\igdkmd32.sys
product: Intel Graphics Accelerator Drivers for Windows Vista(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd32.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation KERNEL_MODE_EXCEPTION_NOT_HANDLED_M



On Fri 13/02/2015 20:14:04 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-17050-01.dmp
This was probably caused by the following module: fltmgr.sys (fltmgr+0xA885)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF86B29885, 0xFFFFFFFF87C679D4, 0xFFFFFFFF87C675B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\fltmgr.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Gestionnaire de filtres de système de fichiers Microsoft
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 13/02/2015 19:50:19 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-41667-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x40A18)
Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFF801B4000, 0x0, 0x0)
Error: UNEXPECTED_KERNEL_MODE_TRAP_M
file path: C:\windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 13/02/2015 17:24:26 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-18673-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xC05E3)
Bugcheck code: 0x1A (0x3452, 0x233000, 0xFFFFFFFFC0803580, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 13/02/2015 17:21:28 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-18376-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x8DA1D)
Bugcheck code: 0x50 (0xFFFFFFFFD9CFC82C, 0x0, 0xFFFFFFFF8247A641, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 13/02/2015 17:18:06 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-17752-01.dmp
This was probably caused by the following module: athr.sys (athr+0xC3002)
Bugcheck code: 0xD1 (0x1, 0x2, 0x0, 0xFFFFFFFF8ACC9002)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\windows\system32\drivers\athr.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Fri 13/02/2015 16:58:04 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-18439-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEE0C)
Bugcheck code: 0x51 (0x1, 0xFFFFFFFF87A1B708, 0x146B000, 0x374)
Error: REGISTRY_ERROR
file path: C:\windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe registry error has occurred.
This bug check indicates there is a problem related to your registry.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 13/02/2015 16:56:28 GMT your computer crashed
crash dump file: C:\windows\Minidump\021315-15272-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xCC5EF)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF823264C1, 0xFFFFFFFFACAEF4F4, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\win32k.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

18 crash dumps have been found and analyzed. Only 10 are included in this report. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation)
igdkmd32.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)
athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
 

Speederss

Expert
Meilleure réponse
Bonjour,

Je ne suis pas expert pour déchiffrer les messages de crash mais si j'ai bien compris c'est un problème de drivers.
Regarde si tes drivers sont bien à jours.

Cordialement,
 
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