iamseb
Habitué
Bonjour,
voici ma config:
Système d'exploitation
Microsoft Windows 10 Famille 64 bit (build 10.0.10240)
Carte mère
MSI B350M GAMING PRO (MS-7A39) 1.0 (BIOS 2.90)
Processeur
AMD Ryzen 5 1600 3,20 GHz AM4 (AMD64 Family 23 Model 1 Stepping 1)
Mémoire
Capacité totale : 16 Go
Barrette n° 1 : BLS8G4D26BFSEK.8FBD Channel A (8 Go)
Barrette n° 2 : BLS8G4D26BFSEK.8FBD Channel B (8 Go)
Stockage
Capacité totale : 1,16 To
Lecteur n° 1 : WDC WD10EZEX-22MFCA0 (931,51 Go)
Lecteur n° 2 : Crucial_CT275MX300SSD1 (256,17 Go)
Carte graphique
EVGA GeForce GTX 1060 SC Gaming
Voici mon problème:
Mon pc redémarre toutes les 30min/1h de manière intempestive: écrans bleu que voici =>
J'ai fait plusieurs tests que voici:
j'ai fait une analyse avec WhoCrashed que voici:
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 27/11/2017 12:35:24 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-7187-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E7AE)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80F5F04E7AE, 0xFFFF81036B1BED00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 12:35:24 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E7AE)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80F5F04E7AE, 0xFFFF81036B1BED00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 12:18:13 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-8062-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E7AE)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF807D919E7AE, 0xFFFF9782FC394D00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 12:04:40 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-6921-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E798)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF807A291E798, 0xFFFFD60F8EE98D00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 10:56:28 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-7125-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E798)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8004629E798, 0xFFFFB48A3A0FAD00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
J'ai désinstallé les pilotes de la carte graphique et réinstallés derrrière, voilà où j'en suis, je ne sais plus quoi faire...
Please, help...
voici ma config:
Système d'exploitation
Microsoft Windows 10 Famille 64 bit (build 10.0.10240)
Carte mère
MSI B350M GAMING PRO (MS-7A39) 1.0 (BIOS 2.90)
Processeur
AMD Ryzen 5 1600 3,20 GHz AM4 (AMD64 Family 23 Model 1 Stepping 1)
Mémoire
Capacité totale : 16 Go
Barrette n° 1 : BLS8G4D26BFSEK.8FBD Channel A (8 Go)
Barrette n° 2 : BLS8G4D26BFSEK.8FBD Channel B (8 Go)
Stockage
Capacité totale : 1,16 To
Lecteur n° 1 : WDC WD10EZEX-22MFCA0 (931,51 Go)
Lecteur n° 2 : Crucial_CT275MX300SSD1 (256,17 Go)
Carte graphique
EVGA GeForce GTX 1060 SC Gaming
Voici mon problème:
Mon pc redémarre toutes les 30min/1h de manière intempestive: écrans bleu que voici =>
Vous devez être connecté pour voir les liens.
Vous devez être connecté pour voir les liens.
J'ai fait plusieurs tests que voici:
Vous devez être connecté pour voir les liens.
Vous devez être connecté pour voir les liens.
Vous devez être connecté pour voir les liens.
Vous devez être connecté pour voir les liens.
Vous devez être connecté pour voir les liens.
j'ai fait une analyse avec WhoCrashed que voici:
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 27/11/2017 12:35:24 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-7187-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E7AE)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80F5F04E7AE, 0xFFFF81036B1BED00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 12:35:24 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E7AE)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80F5F04E7AE, 0xFFFF81036B1BED00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 12:18:13 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-8062-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E7AE)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF807D919E7AE, 0xFFFF9782FC394D00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 12:04:40 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-6921-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E798)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF807A291E798, 0xFFFFD60F8EE98D00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 27/11/2017 10:56:28 your computer crashed
crash dump file: C:\WINDOWS\Minidump\112717-7125-01.dmp
This was probably caused by the following module: amdxhc31.sys (amdxhc31+0x1E798)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8004629E798, 0xFFFFB48A3A0FAD00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\amdxhc31.sys
product: AMD USB 3.1 Host Drivers
company: Advanced Micro Devices, Inc.
description: AMD XHCI Host Controller Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
6 crash dumps have been found and analyzed. Only 5 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
amdxhc31.sys (AMD XHCI Host Controller Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
J'ai désinstallé les pilotes de la carte graphique et réinstallés derrrière, voilà où j'en suis, je ne sais plus quoi faire...
Please, help...
