Résolu Crash PC : DPC_WATCHDOG_VIOLATION

steeven.signoret

Nouveau membre
Bonsoir tout le monde !
Je vous explique mon soucis.

Depuis quelques temps maintenant, mon PC me fait des crash, alors que je joue à Overwatch, WoW, et LoL. J'ai laissé coulé au début, mais ça devenait de plus en plus fréquent. Du coup, j'ai décidé de reformater mon PC.

Une fois ceci fait, le problème me semblait résolu. Mais j'ai eu un crash il y a peu. J'ai donc sérieusement commencé à chercher.
Mon crash se fait donc avec un écran bleu, et le message d'erreur comme dans le message titre " DPC_WATCHDOG_VIOLATION'. J'ai donc cherché sur plusieurs forums et autre, sans franc succès. Je vous mets ci dessous des infos concernant mon PC et le rapport des crash récents du PC :

Système d'exploitation

Windows 8.1 ‎(X64)‎
Date d'installation: 27/01/2018
Processeur

AMD FX-8350 Cadencé à 4 GHz
Fréquence mesurée (core0): 4.12 GHz
Nombre de coeurs: 8 physique(s), 8 logique(s)
Socket: Socket AM3+ (942)
Température CPU (core 0): 33.75 °C
Carte mère

ASUSTeK Computer INC. M5A78L-M/USB3 Rev X.0x
Numéro de série (carte mère): 150137246203594
SKU Number: To Be Filled By O.E.M.
Version du bios: 2101
Date: 02/12/2014
Chipset

Pont nord : AMD 780G
Identifiant de révision: 00
Pont sud : AMD SB700
Identifiant de révision: 00
Mémoire

8 Go de mémoire totale de type DDR3 à 803.54 MHz
Barrette Kingston de 4 Go
Fréquence maximale: 800 MHz
Bande passante: PC3-12800J
Barrette Kingston de 4 Go
Fréquence maximale: 800 MHz
Bande passante: PC3-12800J
Carte Graphique

NVIDIA GeForce GTX 960
Version DirectX installée: 11.0
Fréquence du GPU: 1.19 GHz
Fréquence mémoire du GPU: 3.51 GHz
Disque dur

Disque dur WDCWD10EZEX-00BN5A0 de 931.51 Go SATA III
Firmware: 01.01A01
Version du SATA: SATA Rev 2.6
Numéro de série: WD-WCC3F2FZP91P
Température HDD: 26 °C
Temps de fonctionnement: 10001 heures
SSD SamsungSSD850EVO120GB de 111.79 Go SATA III
Firmware: EMT01B6Q
Version du SATA: SATA Rev 2.6
Numéro de série: S21UNSAG452956A
Temps de fonctionnement: 10333 heures
Lecteurs optiques

TSSTcorp CDDVDW SH-224DB
Type: DVD-R/DL sequential recording Recorder
Version du firmware: SB01
Réseau

Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Type d'adaptateur: ethernet
Software Loopback Interface 1
Type d'adaptateur: Loopback
Cartes multimedia

Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA)
NVIDIA Corporation

Le rapport de crash du PC :

Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Sun 11/02/2018 19:18:21 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021118-7515-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sun 11/02/2018 19:18:21 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xc623c)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 388.13
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 388.13
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.13 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DPC_WATCHDOG_VIOLATION

On Wed 07/02/2018 18:14:44 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\020718-6656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Tue 06/02/2018 21:50:52 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\020618-7468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x154EA0)
Bugcheck code: 0x133 (0x1, 0x1E00, 0x0, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 388.13 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Il semblerait que ce soit un driver de NVIDIA qui fait crash, si je ne me trompe pas. J'ai donc suivi un petit guide, me permettant de désinstaller tout les drivers, et de faire les MAJ seulement par Widows Update, et non pas GeForce Experience. La solution était proposé sur un forum, et sembler avoir marcher pour quelqu'un.
Toutefois, les seconds crash, datant du 11/02/2018 ont eu lieu même avec cette modification. J'ai donc reinstallé GeForce Experience pour mettre bien tout les drivers à jouer.

Si quelqu'un aurait une solution, je suis preneur !

Je pense avoir tout dis, merci à vous !
 

jeanmay022

Modo hardware OC
Staff
Meilleure réponse
Saut,

Télécharge DDU (https://www.wagnardsoft.com/) et désinstalle ton pilote et GeForce expérience avec en mode sans échec puis tu télécharges directement le pilote sur le site de NVidia puis réinstallation du pilote sans passer par GeForce Experience.

Lors de l'installation tu auras 2 choix "Installation express" ou "installation personnalisée", tu choisis la 2nde et tu décoches "GeForce Experience" et tout ce qui concerne la 3D. Tu gardes "Logiciel PhysX" et "Pilote audio HD".
 
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